The investigation of transformational and transactional leadership and staff job satisfaction in Bangkok and metropolitan area.

Abstract

The purpose of this research is to investigate the effect of transformational and transactional leadership style on job satisfaction in Bangkok and metropolitan area. MLQ questionnaire was used to determine the leadership style and MSQ questionnaire was used to determine job satisfaction among subordinates within organizations. All the data were collected and the SPSS program was used to measure reliability of the data to see how each input item, variable and attribute correlated with each other. As a result, regression analysis was used, transformational leadership style is statistically significant to job satisfaction in Bangkok and metropolitan area, whereas, transactional leadership style is not. But, both of leadership styles are positively correlated with job satisfaction in Bangkok and metropolitan area. This means transformational leadership can directly predict an improvement in job satisfaction in Bangkok and metropolitan area. The results can be useful because all leadership styles are learnable therefore, the manager who dominates in transactional leadership style can learn transformational leadership style techniques and transformational leader can learn transactional leadership techniques either; Moreover, there are many leadership schools and courses around the world including Thailand. This would also benefit those managers in Bangkok and metropolitan area and want to improve job satisfaction among employees by finding theirs' the leadership style that they're fit in and adopt leadership behavioral attributes which showed in the recommendation part.

KEY WORDS: Transformational Leadership, Transactional Leadership, Job Satisfaction