Learning organization: a case study of food manufacturing company.

Abstract

The goal of this paper is to determine whether SK Foods is a Learning Organization (LO) or not and how closely it fit the concept then make recommendation about steps the company can take to become one. The scope of this study will be limited to things related to Learning Organization and only one company namely SK Foods. The paper use Marquadt’s LO framework to make survey questionnaires of 27 questions to collect the information from 51 employees of the company. The findings indicate that SK Foods show characteristic of LO according to Marquardt’s framework but it cannot be determine whether the company is LO or not due to that there is no consensus between scholars regarding the definitions of LO. The company need to make improvement regarding double-loop learnings and IT systems that support learning such as multimedia, E-learning, and Electronic Performance Support System. Furthermore, issue about learning opportunity of the employees need to be investigate more in order to determine whether it is already at appropriate level for the company or not.

KEYWORDS: Learning Organization/ Knowledge Management /Manufacturing /Food /SMEs