Factors affecting turnover rate in Thailand retail industry.

Abstract

Retailing business has great impact on economic development of a nation. Retailing has become an important role for our daily lives. Consumer spending on retail goods drives much of the global economy, and the retail industry employs a large number of people. Nations that have enjoyed the greatest economic and social progress have an efficiency retail sector. Retailing is one of the most important industries in the world that has the biggest role in economic development of the country. A healthy retail sector growth and speeds up economic development. The research utilizes the qualitative face to face interview. The interview was conducted in Bangkok where variable retail businesses located. The ranges of the interviewees are 20 Thai employees ages between 22-45 years old. This research explores the factors that effecting the organizational commitment and intention to stay of employees. Therefore to maximize the employee satisfaction which leads to a better work result for both side employees and employers in a long run.