Method approached A&B+ grade employee retention in Thai SMEs.

Abstract

Numbers of registered SMEs in Thailand are increased every year and SME is one of the significant part that drives Thailand GDP to grow. One of the serious problems that SMEs have to confront is the human resource management such as the low quality of employees, high turnover rate of employees including talented one which interrupt the advancement of organizational success. The purpose of this research is to investigate the retention strategy of A&B+ grade (talented) employees and turnover rate reduction strategy in Thai SMEs which can practically applied to the organizations as one of the competitive edges for the sustainable company growth. This research studied human resource structure of 4 SMEs in Bangkok and suburban of Bangkok, Thailand by using in-depth interview, the qualitative approach. The result has showed that employees choose “Company Location” as the most important factor to stay, followed by “Co-worker” as the second factor, “Compensation” and “Reward& Recognition” as the third factor. Opportunities for Advancement, Leadership Style, Work-life Balance and Performance Appraisal can be applied after in order to strongly enhance the talented employee retention.