The influencing factors affecting employee job satisfaction of Krung Thai bank public company limited.

Abstract

Due to the high turnover rate of banking industry in Thailand especially in private banks sector that lacking of the human resource and having a lot of expense to recruit and train new employees to the organization. Meanwhile, the state enterprise banks have lower turnover rate than the private banks. Hence, the purpose of this research is to focus on the employee job satisfaction of state enterprise bank: Krung Thai Bank Public Company Limited (KTB) and investigate what influencing factors that affect the employee satisfaction in KTB organization. The research results that there are many factors affecting the employee satisfaction of Krung Thai Bank Public Company Limited (KTB), which is the state enterprise bank in Thailand. The factors that effect KTB employee satisfaction depend on each levels of employee. If the company can maintain the employee job satisfaction, the employee will be happy to work and the employer will get benefits from employees.