Understanding the adoption of hospital information system (HIS): Unified theory of acceptance and use of technology.

Abstract

One of the most important factors for the success of Hospital Information System (HIS) implementation is users’ acceptance and use. Increasing investment in information technology by healthcare organizations has made user acceptance an important issue in technology implementation and management. Despite the increased focus on Hospital Information Systems, there continues to be user resistance. A mixed method research both quantitative and qualitative employing to understanding and investigate the factors affecting Hospital Information Systems acceptance, based on the Unified Theory of Acceptance and Use of Technology (UTAUT). Data collected from 449 employees including physicians, nurses, and hospital staff members. The results found that the factors with a significant effect are performance expectancy, effort expectancy and social influence. They were also found to have a significant impact on behavioral intention to use the acceptance of HIS. In addition, facilitating conditions positive significance was found to direct using behavior. As a result, the findings will help the management of hospital to address the key factors influence technology acceptance of HIS.