FACTORS INFLUENCING EMPLOYEE EXPECTATIONS OF WORKING STYLES POST-COVID IN THAILAND

Abstract

The pandemic has changed how people in Thailand view priorities and expectations related to work. Employees experiencing both the short-term and longerterm disruptions caused by COVID-19 had to redefine what type of work they wanted to do, and also what type of environment they wanted in their workplaces. This has led to a move toward more different working styles in which employees are allowed to work from home or at various locations. We could observe various viewpoints from workers regarding what they expect from their jobs to maintain a work-life balance while delivering good performance, and we could help organizations think of new implementations to meet their employees' expectations and increase their work satisfaction, which in turn enhances their performance at work. This study will examine which factors are driving these expectations for employees' working styles in the post- COVID period.