WHAT ARE THE REASONS WHY MIDDLE MANAGEMENT STAFF COMPLAINS ABOUT THEIR C-LEVEL EXECUTIVE LEADERS

Abstract

This research paper is aiming to examine the root causes of why middle management often complains about their C-level executive. As a leader you might want to find out what causes the complains and try to avoid them. To understand the issue more clearly and systematically, the theory of EQ-5 Factor will be applied. Each component of the theory will be discussed and used it to identify the gap. Qualitative research method will be applied. Semi-structured interviewed will be conducted among seven staff in the middle management position. The result of the interview will be analyzed in the working analytical framework. The interview result shows that missing one or two components of the EQ will not causes the staff to complain. However, if two or more components are missing, complains is likely to occurs.