A study of challenges in workforce capacity for caregiving in ageing population of Thailand

Abstract

The senior care industry in Bangkok, Thailand, is facing growing workforce challenges as the aging population increases. This study aims to explore the key issues affecting caregiver availability, training, and the influence of cultural perceptions on elderly care. It examines the experiences and perspectives of caregivers, nurses, and care managers to identify barriers and potential solutions for improving care quality. The research focuses on three main areas: workforce shortages, training and development needs, and cultural and social attitudes toward caregiving. Using a qualitative approach, the study conducted in-depth interviews with 15 participants working in various senior care settings. The findings reveal that low wages, high stress, and a lack of recognition drive caregiver turnover. Training programs often fall short in preparing staff for real-world challenges, especially in handling complex conditions and emotional demands. Cultural expectations around family caregiving also limit the acceptance of professional care.