IMPACT FACTORS FOR KNOWLEDGE RECEIVERS IN KNOWLEDGE SHARING PROCESS.

Abstract

The communications have two parts which are sender and receiver. In the knowledge management world, there are many different terms being used, however, some are more important and frequently used than others. Knowledge sharing is sometimes used synonymously or is considered to have overlapping content. Knowledge sharing is the exchange of knowledge between and among individuals as well as within and among teams, organizational units, and organizations. While this exchange may be focused or unfocused, it usually does not have a clear a priori objective. This paper will examine the potential impacting factors for receiver to receive effective information on knowledge sharing. To transfer knowledge sharing, it is important to know how why people choose to receive knowledge from the other person or organization. We studied from literature to understand some factors that were considered influential in knowledge sharing to receivers. From the data collected by random respondents in Amata B.Grimm Power Ltd., prior researches suggested that people receive new information for five information benefits, namely when they need solution, problem reformulation, knowledge advantage, validation, legitimation and improve performance. Moreover, the literature showed the social and organization influence (such as function, hierarchy, task interdependency, goal, trust, friend, gender) on receipt of the benefits from other people. The results show that the influence factors on receivers’ perception related with information benefit, organization influence, social influence and context. This study concludes that companies should develop better ways for knowledge sharing in organization or social context with emphasis on the key role played by receiver knowledge need as motivator in receiver perception. Furthermore, the finding suggests the method to put the right knowledge to the right people for more effective on knowledge sharing. KEY WORDS: Knowledge Management/Knowledge Sharing/Receiver Perception/ Impact Factors/Information