EFFECTIVENESS OF FAMILY BUSINESS TEAMWORK OF USEFUL-FOOD CO., LTD (THAILAND)

Abstract

Teamwork plays an important role for success in every organisation, including family business. In this paper I apply the real-life family businesses case studies, like Useful Food Co., Ltd. The result of the study would benefit the company, and will enhance its long-term success. This research adopted the framework of “The Family Team Effectiveness Characteristic” by Pervin, as measurement tools. The framework consisted of 7 characteristics that productive family business should have commonly, which are: shared goals and objectives, using resources effectively, trust and conflict resolution, shared leadership, formal systems, effective communications and problem-solving and decision-making systems. This paper also tends to understand how to develop better performance in family teamwork, operating in a family business. An interview has been done with two participants of Useful-Food. The purpose of this study is to find out the existing characteristics and improvement areas of Useful-Food’s family teamwork, using the framework by Pervin. KEYWORDS: family business, Useful-Food Co., Ltd. effectiveness of teamwork, intergeneration teamwork, junior generation, senior generation