Causes of conflict in family owned-business.

Abstract

The purpose of this study was to find the causes of conflict in Thai family owned-business and suggest methods for prompt conflict resolution. The research was adapted to illustrate the relevant relationship between business conflict and independent variable; family dynamic, work and relationship role as potential factors for conflict in family business. The three-circle model was used for data analysis and the types of Thai family business structure were used for describing sources and characteristics of conflict. Data was collected by qualitative method, using open-end interview questions. Ten interviewees were chosen from different types of family business. These included 5 successors and 5 owners who work together in daily operation. The results of this study showed the root of problems that must be quickly identified to allow owners and successors to work together. Furthermore, this paper also recommended methods to help manage and minimize conflicts in family business,which lead to improved working relationship between family members and promote disagreement to become advantageous to the prosperity of the business.