Please use this identifier to cite or link to this item: https://archive.cm.mahidol.ac.th/handle/123456789/1693
Title: Consumer behavior towards E-ticketing and traditional method.
Authors: Peerapat Kruarattikan
Keywords: Innovation in Management
Consumer behaviour
E-commerce
E-ticketing
Issue Date: 26-May-2016
Publisher: มหาวิทยาลัยมหิดล
Citation: 2015
Abstract: ABSTRACT The purpose of this study aims to study about the consumers’ behaviors and influential factors regarding the satisfaction in purchasing online tickets through Internet or Mobile Application. This research is conducted by using the quantitative research method. The questionnaires are distributed to consumers who live in Bangkok and usually go to the theater for watching movie the data is collected from 85 respondents and researcher also shows the result that explains why people change their behavior and make decision to purchase a movie ticket via the Internet and Mobile Application. This study revealed that the most of customers are concern about time and information but customers did not concern about price of ticket and personal information. So this paper can use for a company to improve their system for develop their promotion, security and information of their customers.
URI: https://archive.cm.mahidol.ac.th/handle/123456789/1693
Other Identifiers: TP IM.009 2015
Appears in Collections:Thematic Paper

Files in This Item:
File Description SizeFormat 
TP IM.009 2015.pdf185.79 kBAdobe PDFThumbnail
View/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.