Factors that affect the cross-cultural conflicts of Thai employee in Japanese companies.

Abstract

This research aims to identify the factors that affect the cross-cultural conflicts of Thai employees in Japanese companies. The Cross-Cultural differences, Work-related values in Thai organizations, Japanese human resource management, and several other potential factors were extracted from existing literature and adopted as the assumptions for the study. Primary data were collected qualitatively, using open-ended interview questions. Seven interviewees were selected from Thai employees who work in Japanese company for more than 1 year. The findings reaffirmed most of the assumptions from the research’s frameworks, as well as introduced new factors. Accordingly, it yielded the recommendation of the conflict resolution to both Thai employees and Japanese companies. The limitations and contributions were also discussed in the paper.