Factors persuading millennial employees to stay with leading pharmaceutical company during the disruptive world.

Abstract

This thematic paper adopts Maslow's hierarchy of needs as a theoretical framework to examine the human motivation or the reasons behind why employees decide to leave the company. Maslow’s principles and other human motivation theories were grouped into five well-being categories for analysis: financial (physiological), physical (safety), social (love/belonging), community (social), and career/purpose (esteem/self-actualization). Adopting a multi-data collection approach has been made during research on exit interviews questionnaires of the pharmaceutical company Eli Lilly. Semi-structured interview were held with five hiring managers or related stakeholders to investigate what types of human motivational needs that employees in each team satisfy, what happens if their needs have not been satisfied, and retention ways of persuading employees not to leave the company, especially at a time when the company is experiencing big changes.