A study of the challenges for small family-owned companies in the scuba diving business in managing their human resources.

Abstract

Due to the fact that the deep diving tourism in Thailand has grown and it has become a popular activity for both Thai and foreigners, the diving business has grown accordingly. Which has resulted in an increase in the number of dive shops to support the increasing number of divers currently. From the said information, the Competency-Based Human Resource Development model was created for those interested in conducting a deep dive business as a guideline, with information about staff selection, staff training, staff retention, and problems encountered. Scuba diving business is a business that uses very high level of specialized knowledge to support sales of both products and services. Therefore, it is necessary to select employees who are really interested in working in this field. For all these reasons, this thematic research is useful for those who are interested in doing scuba diving business, which will help the company to operate smoothly from the selection of employees and develop the company in the long run.