The study of KPI and OKR in the employees' performance evaluation in Thai context.

Abstract

The purpose of this study is to investigate the different between the Key Performance Indicator (KPI) and Objective and Key Result (OKR) in the employee's performance evaluation and to make the recommendation of the suitable approach of performance evalution in Thai context. The research conducted in the in-depth interviuew and collect the primary data from 8 participant who are Human resource and senior employees. The result of this study found the different pro and con of KPI and OKR which suitable in different type of employees as their ability and willingness. Recommendations of the performance evaluation which needs the other factors as the attendant from management, clear system, clear communication and the feedback.