The determinants influencing patients' decision for allogeneic stem cell therapy

Abstract

Understanding the factors that influence patients' decisions to undergo allogeneic stem cell therapy is crucial for healthcare practitioners seeking to enhance treatment strategies and patient communication. Key determinants include the perceived effectiveness and risks of the treatment, financial capacity, patient readiness, and trust in medical professionals. In Thailand, research on this topic is limited due to strict regulations and ethical concerns, which restrict access to comprehensive patient data. Addressing these gaps is essential for improving patient-centered care and advancing the quality of stem cell therapies. As Thailand continues to position itself as a leading medical tourism destination, it is vital to balance the provision of innovative stem cell treatments with patient safety, ethical standards, and equitable access. This study employed a qualitative approach, conducting semi-structured interviews with 21 patients from Vega Stem Cell Clinic in Thailand. The findings reveal that decisions are influenced by social factors, service satisfaction, perceived value, and purchase intentions. Recommendations from healthcare professionals and social networks significantly shape patient choices, although personal research also plays a role. Service quality, professional communication, and affordability are key drivers of patient satisfaction, while perceived value is linked primarily to the therapy's effectiveness. These insights are essential for healthcare providers and policymakers to align their strategies with patient needs, ultimately enhancing the overall effectiveness and accessibility of stem cell therapies in Thailand.