The effectiveness of performance appraisal systems on enhancing fresh graduate employee’s motivation and engagement

Abstract

This study investigates the impact of the performance appraisal system on fresh graduates’ motivation and engagement within a printer service and distribution company. Recognizing the unique developmental needs of entry-level employees, the research examines how performance appraisals contribute to skill development, workplace integration, and overall job satisfaction. Thematic analysis of interviews with managers and fresh graduates reveals the system’s strengths, such as its role in providing feedback and identifying strengths and weaknesses. However, significant challenges are identified, including infrequent feedback, vague performance expectations, and inconsistent recognition. Fresh graduates express a desire for regular, constructive feedback and clearer development pathways, while managers see potential benefits in frequent reviews and follow-up sessions. Recommendations include implementing a consistent rewards system, offering monthly or bi-weekly check-ins, and linking performance reviews with targeted growth opportunities. This research highlights the importance of a structured, transparent appraisal system that aligns fresh graduates’ professional development with organizational goals, ultimately enhancing both motivation and retention.