Improving trust and morale after organizational layoffs

Abstract

This study examines the impact of organizational layoffs on employee trust and morale within a pharmaceutical company in Thailand. Using a qualitative research approach, in-depth interviews were conducted with ten employees who remained with the organization after a major layoff. The findings reveal that layoffs significantly affected the workplace atmosphere, leading to emotional distress, reduced motivation, and a decline in trust and morale. Employees reported increased workloads, lack of communication, and a shift in workplace dynamics from collaboration to individual survival. To address these issues, the study identifies key strategies to rebuild trust and morale, including offering competitive compensation, providing career development opportunities, improving transparent communication, enhancing job security, and implementing employee engagement activities. These findings highlight the importance of strategic leadership in restoring a positive organizational culture and encouraging renewed trust and dedication in the post-layoff environment.