KNOWLEDGE SHARING IN TEAMWORK DISCUSSION: NETWORK MARKETING BUSINESS IN THAILAND

Abstract

In every type of business, knowledge is the most important thing that each and every company pays attention on as it’s the work process or can be said as the secret of those companies. In this research, it will be focus on the process of knowledge sharing and teamwork discussion. The two main questions for in this research are about the most important factors in knowledge sharing and the affect of environment toward knowledge sharing quality. Refers to the research method, the researcher will use qualitative research by creating in-depth interview combine with the probing technique to help researcher find the deeper information or the reason behind the answer. The data will be collect from ten respondents who belonged in the top ranked of Amway distributors in forever and a day group which is the most popular group of young generation Amway distributor in Amway Thailand. The reason that the researcher chooses Amway business is because it’s the successful network business and this kind of business involves lots of communication and people interaction. In the work process of network business, it require lots of teamwork and knowledge sharing as they have to create lots of training and meeting so this can be the highly effective source of data. After getting the data, it will be analyzed based on the two research question and also along with the representative theory which consist of eight approaches of teamwork concept to see the relationship of the data and the theory. In conclusion, the result shows that relationship and environment plays an important role in knowledge sharing process and teamwork discussion. It can be understand that most of the knowledge sharing and teamwork theory have the same direction which emphasize mostly on the relationship of people and the quality of each sharing can be vary according to the application of the theory and also the personality of team members. KEY WORDS: knowledge sharing/ teamwork/ team discussion/ knowledge transfer/ network marketing business